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SikSilk Netherlands

Where is my SikSilk order?

How do I track my SikSilk order status?

Why does the tracking link show no information at all?

How do I return my items?

Where is my refund?

Where is my order?

Most Frequently Asked Questions

SikSilk Menswear Size Guide

SikSilk Womenswear Size Guide

SikSilk Boys Size Guide

SikSilk Girls Size Guide

Men, Women & Juniors Shoes Size Guide

Size Guides

Can I track my order?

Can I change my delivery address?

Why is my order not filled completely?

My order has not arrived

Part of my order is missing

Which countries do you ship to?

What is your shipping policy?

Do I have to pay for Duties & Taxes?

Can I have my parcel shipped to a business address?

Shipping & Delivery

Is it safe to buy in your website?

What payment options do you offer?

What is Klarna?

I have not been offered "Buy now, Pay later"

Can I pay Cash on Delivery

Why does your system not recognize my address?

I forgot to use my offer code. Can I claim it afterwards?

Can I place an Order by Telephone?

Why have I received an email saying the item I've ordered is out of stock?

What is Clearpay & How it works?

Shopping

Can I return underwear or swimwear?

I've received a faulty item, what should I do?

I placed an order, but I immediately changed my mind. Can I cancel it before being shipped?

How long will it take for my Return to be processed?

How long do I have to return an Item?

How do I get free shipping to return a PayPal purchase?

When will I receive my Refund?

Returns

Can't access my account

Do I need to set up an account with you?

Which are the benefits of having an account?

How do I change and check My Account details?

I've forgotten my password, what shall I do now?

Account

The item I want is sold out online, now what?

How do I make sure I am purchasing the right size?

Where can I find the size guides?

Will you be getting more stock?

How do I take care of my products to make them last longer?

Products

Do you have physical stores?

What size are the models?

I am a social influencer and work with SikSilk

When is your next Sale?

General Enquiries

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